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Whether you want to go full pro or just get a little more knowledge, this is the website for you. Read my articles or take my courses. I am sure there is something for you here.

About Jennifer

Jennifer is a fine dining lead server, Sommelier and hospitality writer who has spent time with top-rated service teams throughout America. Her goal is to learn what is working for people in the restaurant industry so she can pass that info on to you.

A FEW WAYS I CAN HELP TODAY

10 Ways To Be A Horrible Restaurant Manager

A sarcastic yet telling piece on how managers fail at leadership. Do not do these things!

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8 tips to earn higher tips

Want to make more money? Yes, we all do! Here are a few things you can do on your next shift to elevate your service and earn higher tips.

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How to Educate Your Servers

If you want a stellar service team you can not simply rely on their experience. Educating your service team is vital to success. Here’s how to do it.

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What do you know?

You’ve been a server forever? You just started? Discover how you compare to others in the industry by taking one of my quizzes.
  • Martinis
  • Basic server knowledge
  • Cocktails
  • Culinary terms
  • And more!

Mini Courses

Learn = Earn

Whiskey, Bourbon and Scotch

The world of whiskey is huge and a bit overwhelming. Whiskey’s popularity is only growing stronger and guests are knowledgeable and eager to learn more, so you need to be prepared.
 
This mini course will have you up to speed on bourbon, Irish whiskey Scotch and Scotch regions. 
Time: 45 minutes

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WINE 101

Oh my, there is so much to learn about wine, but knowing just the basics is often enough to answer questions and give you the confidence to discuss wine with guests.
 
This mini course will teach you about the most popular wine varietals, how they’re made, what their flavor profile is and what food pairs best with them.
Time:  30 minutes

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MARTINIS

You would think that when your guest says, “I’d like a martini” that that’s enough information. But alas, there are clarifying questions and tons of lingo for a server or bartender to know.
 
Learn all the martini lingo and become a pro at taking a martini order. No longer will a “Perfect, wet, Bombay Saphire gibson” order scare you.
Time: 15 minutes

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About Me
Website: http://iamWaitress.com
Email: jennifer@iamWaitress.com