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The iamWaitress Motto

"We, the men and women of the FOH, promise to serve, teach, and lend a helping hand to any fellow server or to any one who aspires to become better in their craft of service and hospitality. We must fight hard to raise the bar of our profession and will help and assist anyone who shares our goal of becoming better. While we strive always to become the best we can be, we also strive to help others become their personal best. We are not stingy with our knowledge, but share all we know with whomever respects the craft and wants to learn more."

It’s time someone shines a spotlight on excellent service teams. The hard work, commitment, and daily education it takes to be superior in this business has been dismissed for too long."
-Jennifer, iamWaitress

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The “Everything Restaurant Service” Website.


A website for people who love the restaurant service industry and dedicate their time and energy to being the best they can. If that is YOU, then Welcome!


Manage A Team? Click Here.Server? Explore More.


Explore the TOP restaurant service teams in the United States!

Join me as I travel the United States for one year to spend 300 shifts with the best restaurant service teams. Get inspired, get ideas, and connect with fellow service teams.

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One year

Follow Jennifer as she travels coast-to-coast telling the stories of excellent service teams. She’ll be bringing you stories and inspiration from the best servers in the United States.

Learn More

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300 Restaurants

From hole-in-the-wall to Michelin stars. The restaurants that I visit have one thing in common: they have superior service teams.

See The Restaurants

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Make a Suggestion

Do you know of a restaurant with an excellent service team? Do you have a suggestion, comment, or idea? I work for you! Contact me today.

E-mail Me


The: No B.S Spirits and Wine Master Course (for servers)

No memorizing. No notecards. No clutter. No confusion.

The Spirits & Wine Course for you:

  • It’s FAST! Complete a subject in 10 minutes, or the entire course in a few hours!
  • Gradual introduction to information ensures you will go from Zero to Ten–guaranteed.
  • Fair price, astronomical results.
  • Increase your sales, increase your tips.
  • Designed for you to retain what you learn, with no flashcards, notes, or flipping a page.
  • 100% Money Back Guarantee



Where to Begin?

Whether you want to learn more, test your knowledge with quizzes, watch how-to videos, or need help developing a service team, has you covered!


Think you know a lot? Take one of the many server quizzes and test your knowledge.

Take a quiz


Are you responsible for training, hiring, and running a service team? Want some support and ideas? iamWaitress has you covered.

For Managers

New Servers

Are you new to the service industry? Or do you want to kick up your game? Improvement is one article away.

Check out articles

iamWaitress Newsletter:

Want FREE, weekly ideas, tips, and strategies to become superior in the restaurant service industry? Sign up. It’s Free!

“”I have been a sponge for the last little bit and I’ve been writing it all down in a note book . It’s like working in the dark then turning on the light. Thank you so much…”  – Jerri, Newsletter Subscriber, Manager MI

Coming Soon: Virtual Service Consulting.

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