I have toured the country to spend time with the highest service-rated restaurants in the country in order to give you the best ideas and information available. If I don’t already have the answers, I make calls and ask the right questions to the right people, and then I give you that information.
The ideas and suggestions I present aren’t always the most popular, but they work when you use them. I’ve spent my time in the industry honing the craft of service and leadership and am here to help you think, feel and act in the way that will give you the most confidence, best team and highest income possible.
Coming into this course I knew next to nothing about the material, and I now feel that I can answer friends and coworkers questions with no problem.
Effective and fun learning tool. I totally recommend this course for anyone that works in the hospitality industry.
I wouldn’t have thought I “needed” this for a minute, but I still learned a ton and was able to put what I learned to use at work, literally from the first lesson.
With casual, fun verbiage and repetition, this course provides the easiest, most effective way to commit useful information to memory.
I took the online wine course which I totally love. The way that she organized the information and explains it in a fun way made it very enjoyable to learn! My service when from 5 to 10 and my managers were very proud of me.
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